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Friday, July 12, 2013

Ericast 226 - Kids Workshop Experience

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A walk in the woods provides the background to this week's episode, where I talk about an awkwardly bad customer service interaction I witnessed at the Home Depot Kids Workshop (which has pretty much always been a fun experience for us... but not for the poor dad I saw last Saturday...), contrasted with an outstanding Tweet-driven interaction with Enom.

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